---
title: Add a Co-worker
slug: business-phone-system/add-a-co-worker
docTags: 
createdAt: 2025-10-10T08:55:52.216Z
---

To add a co-worker to your Exotel account:

1. **Log in** to your Exotel account.
2. Click **Co-workers & Groups** on the left panel.
3. Click **Invite Co-workers** on the top-right corner.

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/ir1YZY8oVSR2_lq-eeQqc-20260729-042139.png?1635129976)

***

## Set Access Permissions

Choose the appropriate access level for each co-worker:

- **User**
- **Supervisor**
- **Admin**

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/V56P9o6XZtKs6uH8MHbru-20260729-042140.png?1635130057)

For details on access rights, refer to the related article on **User Roles and Permissions**.

***

## Verify the Co-worker’s Number

After adding a co-worker, they must verify their registered phone number to make and receive calls on Exotel.

To verify:

1. Ask the agent to **give a missed call** from their registered phone to the number shown in the note.
2. Once verified, the co-worker can start using Exotel for calls.

***

## Password Generation

A **generate password** link is automatically sent to the co-worker’s registered email address.

:::BlockQuote
Example:
If the original email ID is `xyz@sjshsj.in` and an alias is `xyz+1@sjshsj.in`, the password link will be sent to the **original** address.
:::

***

## Co-worker Limit

The default maximum number of co-workers allowed per account is **50**.
To add more, please contact the Exotel Support team.

## Watch a short video

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**Adding back a co-worker you deleted**

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**Adding a co-worker who has no email address**

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**Changing a co-worker's email address**

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:::
