---
title: Call Notification
slug: business-phone-system/call-notification
docTags: 
createdAt: 2025-10-11T18:05:58.474Z
---

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What notifications do I get for calls and where do they show up?

A pop-up notification on your right bottom of Dashboard , when you receive a call. Read Know your customer for detailed info. Note that details of the caller like the name will be displayed only if they're saved in the Exotel Address book&#x20;

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/SSkrcOr6FAdfbirf1sz7J-20260729-042321.png?1676288452)

Additionally, If you are an administrator(**Admin**) of your Exotel Account, then:

- You can get mail about incoming calls that don't reach any group (Call attempt notification email) by adding an [Email applet](docId\:mSqDuz6sZ2xwbu9NLgmhn)  at the end of the call flow.
- You also get a [Manage Notification Preferences](docId\:nsrA7rzBDA29-jCnESOuP) email for the outbound call that you make from Exotel dashboard.&#x20;
- You can also download an entire day's call reports from My Account->Reports the next day. See [Call Reports](docId\:swg6F6UYO1yzmsMIuILY4)&#x20;