Notifications and Alerts
Check if Exotel emails are getting delivered to your email address
So, Exotel sends emails to the registered, individual, or group email addresses at various instances – to name a few – Missed calls, Completed calls, and Voicemails. And at some point, the emails would not reach the specified email address as selected.
Daily Analytics Email
The daily analytics email summarises the previous day's inbound call activity on your Exotel account. For starters, it provides an overall summary of statistics such as this.
Payment Reminders
Exotel sends proactive alerts to help you manage your account balance and avoid service interruptions. For prepaid accounts , alerts remind you to refill credits before your balance runs low.
Manage Notification Preferences
You can manage how you receive notifications from your Exotel account through the Notification Settings page. Log in https //my.
Call & SMS alerts via Email
We are not receiving Missed/Received call alerts via email. What should I do?
Can I get a notification email for call attempts?
Call attempts are those calls that have been disconnected by the caller before reaching out to a co-worker or a group. Until now, you/your co-workers would have received email alerts for missed calls (calls that reached your co-worker's phones) but there would have been no email notification for a call attempt (when the caller cuts the call even before we connect the call to your co-worker).