---
title: Manage Inbound Campaign
slug: contact-center/manage-inbound-campaign
docTags: 
createdAt: 2026-01-28T13:59:21.808Z
---

Supervisor can manage the inbound campaigns in which it has been assigned.

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/u0ftboLJ_z8CS2sMhlagi-20260729-053958.png "Figure: Manage Inbound Campaign")

It contains the following tabs.

- ***Call Details*:** Here, the Supervisor can view the call details. Know more...
- ***Voice Mail*:** Here, the Supervisor can access the Voice Mails left by the customers when the customer was not attended because of any reason. Know more...
- ***Queue*:** Here, the Supervisor can add, edit, and delete the queues in the Interaction Campaign. Know more...
- ***Users*:** Here, the Supervisor can assign or unassign the users in this campaign. The Supervisor can also manage the skills of the users. Know more...
- ***Lead Management*:** Here, the Supervisor can enable or disable the lead, map a lead to any queue, and view the lead summary.Know more...
- ***Callback*:** Here, the Supervisor can add and manage the callbacks. Know more...
- ***Prompt*:** Here, the Supervisor can manage the Prompts. Know more...
- ***Holiday/Office Hour Configuration*:** Here, the Supervisor can manage the Holiday Configuration and Office Hour Configuration. Please refer to "Holiday/Office Hour Configuration" Page of "Chat Campaign". Know more...