---
title: Outbound Voice Campaign Settings
slug: contact-center/outbound-voice-campaign-settings
docTags: 
createdAt: 2026-01-27T16:54:43.207Z
---

In the left navigation bar of Process Tab, you can select an Outbound Voice Campaign to view its settings.

:::hint{type="info"}
The changes made in settings of one Outbound Voice Campaign will be applicable to that campaign itself. They will not be applicable on other similar (outbound) and different (non-outbound) campaigns.
:::

::Image[]{src="https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/2sHDWlyrMcHp9zsbcppjv-20260729-055948.png" size="90" width="1388" height="1045" position="center" caption="Figure: Settings of Outbound Voice Application Campaign" showCaption="true"}

## Per-Call-Context DID Configuration (4.13.28+)

Starting from version 4.13.28, administrators can assign a specific **DID (Direct Inward Dialing) number** and **description** per call context within an outbound campaign. This allows different customer segments or call types to display different caller IDs. A **failover DID** can also be configured so that if the primary DID is unavailable, the system automatically falls back to an alternate number.

## Default IVR Visibility in Transfers (4.13.45+)

The `addDefaultIvrFeatureContextsForCampaign` flag controls whether the **Default IVR** appears in the agent's transfer dropdown for a given campaign. When set to `false`, the Default IVR option is hidden from the transfer list, giving administrators tighter control over which transfer destinations agents can select.

## Version History

| Version | Enhancement                                                                              | Release Notes                                                                         |
| ------- | ---------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------- |
| 4.13.28 | Per-call-context DID/description configuration with failover                             | [4.13.28 Release Notes](docId\:ey5J-Idk80E1g2aw7hP-s)                                 |
| 4.13.45 | `addDefaultIvrFeatureContextsForCampaign` to control Default IVR visibility in transfers | [Contact Center - Patch Release Notes - Version 4.13.45](docId:2CW5Lv362QvzMxPxtLCXT) |