---
title: AI Assist
slug: harmony/ai-assist
docTags: 
createdAt: 2026-02-24T11:55:15.994Z
---

### Become a Top Performer Agent

With AI Assist on live calls, agents get real-time transcripts, instant SOP/KB suggestions, auto-generated notes, and smart prompts to stay accurate. 

**The result:** less after-call work, faster closures, better AHT & QA, and more consistent performance

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