---
title: How to access WhatsApp Business API console on Exotel ?
slug: messaging-apis/how-to-access-whatsapp-business-api-console-on-exotel
docTags: 
createdAt: 2025-10-06T14:45:56.958Z
---

**Prerequiste**

- Ensure that your Exotel account has **KYC completed** and is a **Full active** account ( Not Trial)

**Steps to Access**

**Step 1: **Login to your Exotel dashboard.

**Step 2: **Click on the** " WhatsApp" **tab available on the left navigation menu. You will be re-directed to WhatsApp console in a new tab

Alternatively, you can also access WhatsApp console by directly logging into **https\://messaging.exotel.com/** with your Exotel account credentials.

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/4SsVI_2-VhtuhNMiLZalT-20260729-062413.gif?1677235484)

**Which roles can access the WhatsApp console?** 

Currently, only admin roles in an Exotel SID can access the WhatsApp console.

**I am not able to see the WhatsApp tab on my Exotel dashboard.**

Incase the WhatsApp tab is not visible on your Exotel dashboard, you can raise a ticket to **hello\@exotel.in** to get it enabled.

**Will I be charged for accessing WhatsApp console on Exotel? How can I see my WhatsApp bill plan?**

No charges would be applicable to access and explore the console.

If the WhatsApp console is enabled for your account, WhatsApp default bill plans can be reviewed under **My Account> Bill plans.**

Charges will only come into force once you successfully activate WhatsApp API by onboarding a phone number.