---
title: How to send SMS after missed call?
slug: messaging-apis/how-to-send-sms-after-missed-call
docTags: 
createdAt: 2025-10-06T15:33:14.649Z
---

In this article, let's see how to send SMS after a missed call. 

**Step 1:** Go to the app Bazar section, click on the edit call app for the respective flow corresponding to your exophone. 

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/ZpLBfUgeQEfVuW4EWClcw-20260729-063400.png?1645433800)

**Step 2:** In the call flow go to the part where you have added connect applet and scroll down the page to the end. 

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/89pqgoOi98TIEQwp89qGu-20260729-063402.png?1645433803)

**Step 3:** There you will find a section called “**If nobody answers**”, enable the **Go to** option so that you can configure the flow further. 

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/pr0GkrkIhhr5KbDGFgIrU-20260729-063401.png?1645433802)

**Step 4:** Now drag and drop the **SMS Applet **in drop applet here part. 

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/cqMp94m6AfFoK_hXDc9XR-20260729-063359.png?1645433799)

**Step 5:** Choose the approved template from the** Choose a SMS template section **option. 

![](https://api.archbee.com/api/optimize/SK2urIgCC2ml99YyqWOSl/dnXynka_oECMPgaZrJk9F-20260729-063401.png?1645433802)

If you do not have any template then refer to this article for getting the template approved from DLT portal. 

Other Help documents Link

\- TRAI Regulations on Commercial Communications (DLT portal) - SMS in India

\- How to send SMS using Exotel with DLT Template Scrubbing?

\- Is my SMS template working? 

## Watch a short video

:::Iframe{iframeHeight="0" code="<div style=&#x22;position: relative;padding-bottom: 56.25%;height: 0;border-radius: 0;box-shadow: 0 15px 40px rgba(63,58,79,.3);overflow: hidden;min-width:320px&#x22;><iframe src=&#x22;https://learn.exotel.com/share/fae5ee35-1c12-4abd-9826-e861838ec848/embed?autoplay=false&#x22; frameborder=&#x22;0&#x22; webkitallowfullscreen mozallowfullscreen allowfullscreen allow=&#x22;autoplay; fullscreen&#x22; style=&#x22;position: absolute; top: 0; left: 0; width: 100%; height: 100%;&#x22;></iframe></div>"}

:::