--- title: Zoiper slug: multimodal-digital-voice/zoiper docTags: createdAt: 2025-10-11T14:15:09.418Z --- Before you start logging to your softhone to receive calls from Exotel , please visit [https://my.exotel.com/voipinfo](https://my.exotel.com/voipinfo) . Here you will find the user credentials required to login . Set your VOIP password in this page first and you are all set to login in your softphone The [https://my.exotel.com/voipinfo ](https://my.exotel.com/voipinfo)page in your Exotel dashboard shall look like this screenshot shown below ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/3074044662/original/FkLcU91idn1Pa3WOkQbcLIebi3vRr6Vnyg.png?1641317871) In the above page , you need to click on the "Set Password" link to set the password of your choice for the softphone . Once you set the password , login to your softphone like shown below **Please ensure you are using the Pro version of Zoiper , as the free version doesn't support TLS** ### Step 1: Click on the settings button in the Zoiper home screen ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/3074044729/original/W9fL76RTRYYK_9deT9tAewfE7Y8xKG7MiQ.png?1641317982) ### Step 2 :- Select Account option in settings page , and fill the details as shown below ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/3074044805/original/toCh3jKnROSAeeLcEh5jeDfF3kjWm_AeTQ.png?1641318126) **Configure:** **Domain name** :- \ **Username** :- \ **Password** :- \ **Outbound Proxy** :- \ ### Step 3 :- Click on the Advanced settings in the Accounts page and configure the below options A. In the **Network related** option Choose TLS B. In **Encryption** section -> Change the **SRTP key negotiations **from None to SDES by default ### Step 4 :- Exit the Accounts Wizard and save the configuration Post this you should be able to login successfully using Zoiper