Available Tools
Every tool exposed by Exotel MCP, with example prompts you can use with Claude.
Voice Calls
Place a call between two numbers
Connect any two phone numbers through your Exotel account.
Connect +91XXXXXXXXXX and +91XXXXXXXXXXCall my number +91XXXXXXXXXX from 08046800979Initiate an outbound call
Place a call from your Exotel number to a destination, routing it through a call flow.
Call +91XXXXXXXXXX using my IVR flowGet call status
Look up the status, duration, and recording of any call by its SID.
What's the status of call SID XXXXXXX?Get details of my last callSearch calls by number
Find recent calls to or from a phone number.
Show me all calls from +91XXXXXXXXXX in the last 7 daysGet bulk call details
Fetch details for multiple calls at once.
Get the details of all calls placed todayVoiceBot
Place an agentic call
This is the flagship tool. Claude calls a number using your VoiceBot, the bot conducts the conversation, and Claude returns what was said.
Call Priya and ask if the onboarding report is readyCall +91XXXXXXXXXX and tell them the meeting is shifted to 4pmCall the team lead and check if yesterday's deployment went throughGet VoiceBot details
Look up a bot's current configuration, assistant ID, and settings.
Show me the details of my Manager Check-In botList all VoiceBots
See all bots in your account.
What VoiceBots do I have?Create a VoiceBot
Build a new bot from scratch.
Create a VoiceBot for handling delivery confirmation callsUpdate bot prompt
Change what the bot says and does on calls.
Update my VoiceBot's instructions to ask about project status instead of report readinessUpdate bot config
Change settings like greeting message, interruption behavior, language.
Update my bot's greeting to say it's calling on behalf of the operations teamGet call transcript
Fetch the full conversation from a VoiceBot call.
Get the transcript of the last VoiceBot callShow me what was said on the call with session ID XXXXXXXCheck VoiceBot call status
Look up whether a bot call is in progress, completed, or failed.
Is the VoiceBot call to +91XXXXXXXXXX done yet?List phone numbers
See which numbers are attached to your bots.
Which numbers are assigned to my VoiceBots?SMS
Send a single SMS
Send an SMS to +91XXXXXXXXXX saying "Running 10 minutes late"Text +91XXXXXXXXXX: your appointment is confirmed for tomorrow at 3pmSend bulk SMS — same message
Send this message to all numbers in this list: [paste list]Send bulk SMS — personalized
Send personalized messages to these contacts: [paste list with names + numbers]Check SMS delivery status
Did the SMS to +91XXXXXXXXXX go through?Get the delivery status of message SID XXXXXXXConversation Quality Analytics (CQA)
Ingest a recording
Submit a call recording for quality analysis.
Analyze this recording: [recording URL]Ingest a batch
Submit multiple recordings at once.
Run quality analysis on all calls from todayGet analysis results
Fetch the quality scores, sentiment, and flags for an analyzed call.
What were the quality scores for call XXXXXXX?Get interaction details
Pull the full interaction data including transcript, scores, and metadata.
Show me the full analysis of the call with session ID XXXXXXXTrack job status
Check whether a batch analysis job is complete.
Is the batch analysis job XXXXXXX done?Account
Get number metadata
Look up the details and capabilities of any Exotel number.
What are the capabilities of number 08046800979?Setup guide
Get step-by-step help configuring your Exotel MCP.
Help me set up Exotel MCPTips
Use names, not numbers — Claude will look up names from your contacts if you've connected a contacts source.
Chain actions — Claude can do multi-step tasks in one request:
Call +91XXXXXXXXXX, ask if the Blue Dart deployment is done,
then send me an SMS summary of what they sayAsk about past calls — Claude can search, filter, and summarize call history:
Summarize all VoiceBot calls from this weekQuestions? developer.exotel.com/api/exotel-mcp-server | Exotel Support