Exotel MCP — Overview

exotel mcp connects claude to your exotel account once connected, you talk to claude in plain language — claude handles the api calls what it is mcp (model context protocol) is an open standard that lets ai assistants use external tools exotel mcp is a server that exposes your exotel account as a set of tools any mcp compatible ai client can call directly — claude, cursor, codex, or others you install it once after that, anything you could do with the exotel api — placing calls, sending sms, managing voicebots, pulling transcripts, running quality analytics — you can ask your ai client to do in a sentence what you can do make agentic calls this is the flagship use case claude places a call, a voicebot conducts the conversation, and claude brings the answer back to you "call priya and ask if the onboarding report is ready" "call +91xxxxxxxxxx and tell them the meeting is shifted to 4pm" "call the team lead and check if yesterday's deployment went through" the person on the other end hears a natural ai voice your ai client returns what they said send sms "send an sms to +91xxxxxxxxxx saying 'running 10 minutes late'" "send a bulk sms to the numbers in this list with today's update" monitor calls "check the status of my last call" "get the transcript of the call with +91xxxxxxxxxx from this morning" manage voicebots "update my voicebot's greeting message" "create a new voicebot for handling delivery confirmation calls" run quality analytics "analyze this call recording for sentiment and compliance" "show me the top issues from calls this week" how it works you → claude → exotel mcp server → exotel api ↓ your credentials (stored locally) you type a request in your ai client the ai picks the right exotel tool and calls it the mcp server authenticates with your exotel credentials and hits the exotel api the result comes back to the ai, which interprets and reports it to you your credentials live in your ai client's local config — they never go anywhere except to exotel's api what's included category what you can do voice calls place calls, connect numbers, get call status, search by number voicebot create bots, update prompts, place bot calls, fetch transcripts sms send single or bulk messages, check delivery status cqa ingest recordings, run quality analysis, fetch results account look up number metadata, manage configurations full reference available tools → # requirements requirement details ai client any mcp compatible client — claude desktop, cursor, codex, etc node js v18 or later — nodejs org https //nodejs org exotel account active account with api credentials get started quick start — make your first agentic call in 5 minutes → /mcp quick start md regions account type api domain india hosted accounts https //api in exotel com globally hosted accounts https //api exotel com set the api domain field in your config to match your account check your exotel dashboard url — if it's my in exotel com , you're on india hosted questions? developer exotel com/api/exotel mcp server https //developer exotel com/api/exotel mcp server | exotel support https //support exotel com