Voicemail Applet

the voicemail applet allows callers to leave a recorded voice message when no one is available to take the call messages are routed to specified groups or users how it works a call reaches the voicemail applet (typically after a failed connect attempt) the caller hears a prompt to leave a message the caller records their message and hangs up the voicemail is stored and routed to the configured recipients features route to groups or users — send voicemail notifications to specific teams or individuals tracking — all voicemails are traced and tracked in the system integration — combine with the email applet to send voicemail notifications configuration in the exotel dashboard, open your call flow editor drag the voicemail applet into your flow configure the recipient group or user optionally add a greeting applet before it with a custom prompt example flow incoming call → connect (to support team) → (no answer) → greeting ("please leave a message after the beep") → voicemail