Policies
2 Articles
Password Policy
5 min
Updated24 Feb 2026
The CQA Password Policy defines the standards for creating, managing, and securing user passwords. This policy is designed to mitigate the risk of unauthorized access, brute-force attacks, and credential stuffing while maintaining a user-friendly experience that aligns with modern security standards (including NIST 800-63B guidelines).
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Data Retention Policy
6 min
Updated14 Aug 2026
At Exotel , we are committed to managing data responsibly, ensuring both operational efficiency and strict compliance with data privacy standards. This Data Retention Policy outlines how CQA classifies, stores, retains, and securely disposes of data processed within our Conversational Quality Analysis platform.
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