Definition Documents
Reporting Database Schema Defi...
Agent_Queue_Dimension Table
1 min
the following table contains the list, definitions, and data attributes of the columns of “agent queue dimension” table column name position source data type sample value column description setup id 1 character varying null for normal setup it is the id of the application setup it is used in case of central art setup, where multiple application setups are being used setup name 2 character varying null for normal setup it is the name of the application setup it is used in case of central art setup, where multiple application setups are being used id (primary key) 3 integer 1 it is the queue id, that is used in application database name 4 character varying english queue it contains the name of the queue priority 5 integer 1 it contains the priority set at the time of queue creation request queue type 6 character varying resource request queue fifo type it shows the type of the queue resource scheduler type 7 character varying resource scheduler lru type it shows the name of scheduler type selected in the queue resource allocation type 8 character varying default multiple resource allocation policy it contains the data about the type of resource allocation contact center id 9 integer 1 it contains the contact centre id in which the queue is created campaign context id 10 integer 2 it contains the id of the campaign in which the queue was created description 11 character varying it contains the description of the queue, which is provided while creating it transferrable 12 boolean t it shows whether the queue is transferrable or not date added 13 timestamp without time zone 06/23/14 05 31 pm it contains the date and time at which queue was created date modified 14 timestamp without time zone 06/23/14 05 31 pm it contains the date and time at which the queue was modified recently date removed 15 timestamp without time zone it contains the date at which the queue is deleted
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