Outbound Voice Capabilities
3 Sub Categories
1 Article
Outbound Voice Introduction
10 min
Updated29 Jul 2026
Outbound voice is a capability that allows your contact center to initiate calls to customers rather than waiting for them to reach out. Instead of a customer dialing in, your system — or your agent — places the call outward to a phone number.
Read more



Have a question?
Our knowledgeable support team and an awesome community will get you an answer in a flash.
To ask a question or participate in discussions, you'll need to authenticate first.