Group Chat

groups and one to one chats feature name definition groups in livechat a functionality to create groups for multiple agents and supervisors/admins these groups can be used to have conversations among all the members groups and one to one chats feature name definition one to one chat agent can have one to one conversion with the supervisor 1\ message delivery status the messages will be seen with the proper delivery status this will be applicable in both one on one chats, as well as group chats whenever the message is sent only one tick will be displayed after the message has been delivered to all the members of the group the single tick will turn into two ticks and as soon as it has been read by everyone in the group the ticks will turn blue 2\ leave group an option has been given to the users if they want to leave a particular group once they leave they cannot send or receive messages in that group 3\ delete group if a member has been removed from the group or has left the group an option has been provided for them to delete the group and all the messages present this button will appear in place of the leave button also for admin/supervisors who created a group, this option will be showcased instead of leave, to delete a group completely for all the users 4\ notification system notifications are going to be shown on the desktop even when minimized the most recent notification will be shown on top of the sidebar 5\ group name on top the group name appears on the navigation bar