AgentStream Applets

AgentStream Applets are building blocks inside Exotel that let you decide how audio from a live call is streamed to your bot or application over wss. Each applet controls the direction of audio flow, event handling, and bot playback behavior

Enabling And Disabling Streams: Unidirectional and Bidirectional Streams can be enabled for a call flow using the “Stream” and “Voicebot” Applet, respectively when creating Custom Apps in the App Bazaar.