Overview & Quickstart

step 1 account setup before enabling streaming services, ensure you have an active exotel account in the appropriate region choose the right instance instance location url use case mumbai (veeno) link required for bfsi accounts or compliance, websocket + sip trunking, or ip–pstn intermix scenarios(recommended for indian customers) singapore link default region for most use cases note ip–pstn intermixing is supported only on the mumbai (veeno) instance step 2 complete kyc agentstream access requires completion of your kyc verification submit your company documentation as per standard onboarding refer to the complete kyc process here how to complete kyc for exotel wait for confirmation from the exotel compliance team before proceeding note kyc and streaming enablement can happen in parallel step 3 integration and support once access is enabled, proceed with integration using the documentation below