Overview & Quickstart

step 1 account setup before enabling streaming services, ensure you have an active exotel account in the appropriate region choose the right instance instance location url use case mumbai (veeno) https //my in exotel com/auth/register? gl=1 xp8r41 gcl au ode5ntq5nda2lje3ntg5njiymzg ga mtyzotg3mji4mi4xnzu4otyymjm4 ga vgj56bfybz cze3ntg5njiymzgkbzekzzakdde3ntg5njiymzgkajywjgwwjggxmdcxnjm4ntq1 required for bfsi accounts or compliance, websocket + sip trunking, or ip–pstn intermix scenarios(recommended for indian customers) singapore https //my exotel com/auth/register? gl=1 15fqz4b gcl au ode5ntq5nda2lje3ntg5njiymzg ga mtyzotg3mji4mi4xnzu4otyymjm4 ga vgj56bfybz cze3ntg5njiymzgkbzekzzekdde3ntg5njiyotekajckbdakadewnze2mzg1ndu default region for most use cases note ip–pstn intermixing is supported only on the mumbai (veeno) instance step 2 complete kyc agentstream access requires completion of your kyc verification submit your company documentation as per standard onboarding refer to the complete kyc process here how to complete kyc for exotel wait for confirmation from the exotel compliance team before proceeding note kyc and streaming enablement can happen in parallel step 3 integration and support once access is enabled, proceed with integration using the documentation below