Overview & Quickstart
4 min
Step 1: Account Setup
Before enabling voice streaming services, ensure you have an active Exotel account in the appropriate region.
Choose the Right Instance
Note: IP–PSTN intermixing is supported only on the Mumbai (Veeno) instance.
Step 2: KYC Verification Indian AccountsComplete KYC
AgentStream access requires completion of your KYC verification.
- Submit your company documentation as per standard onboarding.
- Refer to the complete KYC process here: How to complete KYC for Exotel
- Wait for confirmation from the Exotel compliance team before proceeding.
Step 3: Integration and Support
Once access is enabled, proceed with integration using the documentation below.