Integrations

this section explains how to add the cobrowsing client scripts (html + cjs) to a customer website so the cobrowsing widget and sessions can be initiated it covers the required snippet(s), placement, common initialization options, best practices, testing, and troubleshooting path in console cobrowsing console → settings → integration from there, you can copy the exact html and cjs snippets tailored for your account prerequisites you must have an active cobrowsing account and the client specific snippet available in the console (contains your org/client identifier) confirm which cobrowsing approaches you’re enabling (inbound, outbound, reverse, proxy) some approaches require additional server side or gateway configuration ensure the pages where cobrowsing will work are served over https confirm browser compatibility (latest chrome/firefox/edge/safari recommended) if your site has a strict content security policy (csp), plan to add the cobrowsing host(s) to script src and connect src