System Configuration
2 min
This is the most critical section for initial setup, divided into four main tabs: Process, Settings, Table, and QA Parameters. Administrator can configure system level settings through this tab.
- ProcessProcess:
- Settings
- Settings TabSystem Settings
- Ticket Settings
- Mapping Policies
- Table
- Table Definition
- Agent Table Definition
- Mapping Policies
- Filter
- Filter Groups
- QA Parameters

CRM Configuration
You have to configure the CRM before proceeding to setup the system, process, and other settings.
Please refer to the Installation and Configuration Guide for Ameyo to know the steps to configure CRM.

System Settings After Creating Campaigns
Some System Settings are available only after creating the different types of campaigns. Refer to the following to know more.
- System Settings after creating CampaignSystem Settings after Creating Campaign
Have a question?
Our knowledgeable support team and an awesome community will get you an answer in a flash.
To ask a question or participate in discussions, you'll need to authenticate first.