CleverTap Generic plugin

send sms to your customers or start an sms broadcast on clevertap via exotel follow the steps below to complete the integration and enjoy seamless communication step 1 login to your exotel account and upload details to be dlt compliant as per the dlt mandate, the following details are required to send an sms kindly configure these under settings on your exotel dashboard entity id entity id is the unique id provided to your business sender id the 6 digit id from which the sms will be sent template id template id is the unique id for each transactional or promotional sms that you wish to use template details upload the dlt approved templates for the messages you would like to send to your customers sms type sms types are used to classify different types of messages as per the purpose, e g transactional, service explicit, service implicit, and promotional step 2 keep the information from exotel dashboard handy find your account sid, api key and api token on dashboard > settings api find your sender id on dashboard > settings api > sender id find your entity id on dashboard > settings api > sms dlt settings find your dlt template id on https //my exotel com/exotel/settings/site#sms settings step 3 login to your clevertap account and enter configuration details on the clevertap dashboard, navigate to settings > engage > channels > sms click on +add provider and select other (generic) please do not select exotel as a provider here fill in the requested details nickname enter a nickname to identify your sms configuration request type select post http endpoint enter below http api endpoint https //\<subdomain>/v1/accounts/\<your sid>/sms/send replace \<subdomain> with api exotel com if you access exotel via my exotel com, enter api in exotel com if you access exotel via my mum1 exotel com replace \<your sid> with your account's sid (refer to step 2 for this) step 4 add authentication and parameters navigate to the authentication section and select basic authentication username api key (refer to step 2 for this) password api token (refer to step 2 for this) leave the headers tab empty in the parameters tab, select type x www form urlencoded add keys and values under add key/value pair section from sender id (refer to step 2 for this) to $$to body $$body to ensure that the plugin is working as expected, you can send a test sms by clicking on send test sms in the dialogue box presented, enter these details, then hit send test country code and mobile number to which you would like to send the message message this is a test message powered by exotel report abuse to +918088919888 exotel if you have not configured all the parameters mentioned in step 1 on the exotel dashboard, you would need to add these keyvalue pairs on clevertap dltentityid entity id (refer to step 2) dlttemplateid $$templateid smstype choose from the below sms types as per your requirement transactional (otp or service implicit content) transactional opt in (service explicit content) promotional (promotional content with numeric header) if you have any questions or clarifications, please feel free to get in touch with hello\@exotel com