Glossary for SMS Stats

1 min

Deliverable = Delivered + Failed. These messages were either Delivered to the customer, or Failed for some other reason

Undeliverable messages could not be delivered due to DLT, DND or other errors, which should be addressed before trying them again

Pending messages are still in an intermediate state, and will convert to a final state over time

Category	Explanation	DetailedStatusCode: DetailedStatus
Delivered	Status = sent	20005: DELIVERED_TO_HANDSET 20006: DELIVERED_TO_OPERATOR
Failed	Status = failed	Subscriber related 24105: FAILED_HANDSET_ERROR 24120: FAILED_SUBSCRIBER_ERROR 23015: FAILED_SPAM_DETECTED 23035: FAILED_SUBSCRIBER_UNAVAILABLE Expired 23050: FAILED_EXPIRED Other 24110: FAILED_OPERATOR_ERROR 23030: FAILED_UNAVAILABLE_ROUTE 23060: FAILED_REJECTED 24010: FAILED_SYSTEM_ERROR 24990: FAILED_UNKNOWN_ERROR
Undeliverable	Status = failed or failed_dnd (DLT, DND or other errors, should be addressed before trying them again)	DLT 23080: SENDER_BLOCKED_BY_DLT 23081: ENTITY_BLOCKED_BY_DLT 23281: DLT_ENTITY_NOT_FOUND 23082: TEMPLATE_BLOCKED_BY_DLT 23181: DLT_TEMPLATE_ID_INVALID 23182: DLT_TEMPLATE_NOT_FOUND 23183: DLT_TEMPLATE_ID_INACTIVE 23184: DLT_TEMPLATE_ID_BLACKLISTED 23185: DLT_TEMPLATE_DOES_NOT_MATCH 23186: DLT_LENGTH_EXCEEDED 23083: FAILED_DLT_SCRUBBING_ERROR 23084: FAILED_DLT_CONSENT_ERROR Other (may be related to DLT in India) 23070: FAILED_INVALID_MESSAGE 23072: FAILED_INVALID_SENDER_ID DND 23005: FAILED_REJECTED_DND 23020: FAILED_REJECTED_BLACKLIST Subscriber related (Customer can remove these numbers) 23010: FAILED_INVALID_DESTINATION_NUMBER 23040: FAILED_SUBSCRIBER_UNKNOWN
Pending	Status = queued, sending or submitted (still in an intermediate state)	21010: PENDING_TO_OPERATOR 21015: SENDING_TO_OPERATOR 21020: PENDING_ON_OPERATOR

Please refer to the Mapping and Description of status codes section of the SMS API documentation for more detail on what the errors mean.

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