How to change SMS Sender ID(Header)

when you buy an exophone, you will be asked to enter a 6 letter sender id from which your smses will be sent for eg exotel, hdfcbk, sbiinb, 650022, 650007, etc let's say for some reason you entered an incorrect or a random sender id while getting a new exophone and now you want to change it here's what you need to do 1\) go to http //my exotel in/settings/site#sms settings 2\) click on the 'edit' button next to the sender id remember every number can have its own sender id as highlighted in the image below and also you can use the same sender id for multiple exophones 3\) enter a 6 letter sender id for sending transactional sms or a 6 digit sender id for sending promotional sms this needs to be the same as the one approved by the operator (please refer to the trai regulation to understand the complete registration process for an entity and sender id) 4\) after editing your sender id, click on “ok” our team will review your sender id and will ask for the proof of approval that you would have received from the operator please share a screenshot from the operator portal which has the approval once this is verified by our team, your sender id will be approved on the dashboard note your sender id will be approved only when you share the screenshot of “approved status” from the operator portal we will typically approve the sender id within a few hours the same shall reflect on your account 30 minutes post approval watch a short video