Integrations

exotel integrates seamlessly with leading crms, helpdesk tools, marketing platforms, sms services, and sdks — allowing you to embed voice, messaging, and call features directly into your existing workflows category what you can do sample integrations crm & helpdesk sync call logs, automagically raise tickets, see caller info, and drive contextual workflows zoho desk, zoho crm, freshdesk, hubspot, salesforce marketing & sms trigger sms / whatsapp campaigns, connect with engagement tools, and centralize message flows clevertap, webengage, moengage e commerce & verification automate otps, order confirmations, and customer verification calls shopify verification sdks & voice channels embed voice calling capabilities into custom apps or websites webrtc sdk, ip pstn interconnect why use integrations? single source of truth all your call, sms, and call metadata flows into your core systems automated workflows trigger actions (tickets, alerts, updates) automatically based on call events better context & insights agents and marketers see unified customer history and communication data less duplication avoid manual exports, imports or bridging disparate systems need help choosing the right integration? reach out to our support team via dashboard chat or whatsapp at 08088919888 — we’ll help you pick and get started