SMS Analytics

the sms analytics dashboard gives you a high level overview of your sms stats sms stats filters all sms transactional high, transactional, transactional opt in, and promotional date filter by start date and end date these filters apply to all graphs shown on this page total sms total sms are split into 3 categories deliverable, undeliverable and pending deliverable = delivered + failed these messages were either delivered to the customer or failed for some other reason undeliverable messages could not be delivered due to dlt, dnd, or other errors, which should be addressed before trying them again pending messages are still in an intermediate state, and will convert to a final state over time deliverable sms deliverable sms represents the sms that did not have any dlt, dnd, or other errors, and could be delivered to the customer delivered failed delivery latency delivery latency represents the time period over which smses are delivered delivery latency is not applicable to sms type = promotional, as delivery reports are not available for promotional messages promotional messages are excluded when computing delivery latency for sms type = all sms messages over time the “message over time” bar graph shows how total sms volume trends over time along with the delivery rate the date filter lets the user select a date range from day wise deliverable , pending, and undeliverable messages are shown day wise delivery rate is shown reports can be downloaded in csv format total sms stats shows detailed information on deliverable, undeliverable and pending messages including status sms count (volume) % within each section and % of the total reports can be downloaded in csv and excel formats columns can be sorted in the increasing or decreasing order of the values present status codes true unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type