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Omni Contact Center - Ameyo
MultiModal Digital Voice
Business Phone System
Voice APIs
Exotel AgentStream
Dynamic SIP Trunking
Messaging APIs
Conversational Intelligence
Intelligent Voice Agents
Conversational Context
Intelligent Chat Agents
AI Human Harmony CX Platform
Exotel MCP Server
Navigate through spaces
K
Getting Started
Create a Trial Account
Add a Co-worker
Using APIs
Integrations
Contact Us
Use Cases
E-commerce Businesses
C.O.D. Verification
Cloud Telephony
Overview
Infrastructure and Capacity Management
Exotel’s Sub-Processor
Exophone
Purchase Exophone
Available Regions And Circles
Using Existing Phone Number
Ownership of Landline Exophones
Parallel Calls
Can I call numbers outside of India using Exotel?
My ExoPhone on TrueCaller is spammed or saved under a different business.
Is my Exotel number transferable to my name?
Why am I getting calls for other companies?
Primary Exophone Migration
Calls
Outbound Calls
Call Notification
Call Reference ID
Click to Call
Call Recordings
DTMF
Block Calls
Call Voicemail
Call Quality Pop-up
Call Cause Codes
Parallel Ringing
Extension Based Call Routing
Answered/Ringing event in CRM
Voicebot Integration
Audio Library
Frequently Asked Questions
AppBazaar
Manage Call Flows
Applets
Build Apps
Test a Call Flow
Assign Exophone To A Call Flow
Change Exophone For A Call Flow
Origin Based Routing (or) Geo Based Routing
Unsubscribe an App
Frequently Asked Questions
Dashboard
Login & Recovery
Exotel's VoIP Softphone
Send SMS
Toggle Phone Number On & Off
Call Dispositions
Call Notes
Exotel as a CRM
Admin Guide
Notifications and Alerts
Campaigns
Overview
Call Campaign
SMS Campaign
RCS Campaign
WhatsApp Campaign
Dialer Campaign
Manage Lists and Contacts
Reports
Live Call Dashboard
Call Analytics
Call Inbox
Call Reports
SMS Analytics
SMS Reports
User/Group Report
Agent On/Off Logs
Coworker Activity Logs
Live Stats: Co-workers and Groups
How can I segregate reports per Agent/Group?
How can I access my old reports?
Excel Macros and Exotel Reports
Compliance
Data Security
KYC Verification
Calling Whitelisted Customer
Transactional vs Promotional SMS
Regulatory Point of Contact
Enable DND Calling
NDNC Compliance Portal
Billing and Payments
Payments
Rentals
Account Validity
Tax invoice and Payment reciept
Prepaid Billing
Postpaid Billing
Call Forwarding Charges
Zero Credit Balance
Exotel Coupons
Frequestly Asked Questions
Frequently Asked Questions
Best browser to use Exotel
Video Documentation
Upgrade your Browser to support TLSv1.2
Can I send emails to my customers with Exotel?
What is the Support escalation process?
When will you answer my Ticket or Resolve my Query?
How to choose the right subdomain for my API integration?
Outages
Understanding Exotel Status Board
Clear Exotel cookies from your browser
SMS Sender ID prefixes
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Frequently Asked Questions
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