Compliance
Enable DND Calling
3 min
proof of customer opt in we need to get a screenshot of a lead in your crm or lead management system which should have captured the lead name, url, phone number, and company name are visible in the absence of a crm screenshot, the regulators approve any of the below sample document application hard copy subscription details to be clearly mentioned with name, phone number, and signature transaction slip invoice or payment slip which must not be older than 6 months & must contain either portal link (url) or company name/logo along with customer details mail entries captured in sql once we have received the opt in, it will flow through an internal approval process letterhead declaration on your official letterhead (sample attached below), please mention "(company name), also known as (account sid which is available in api credentials section of exotel dashboard), is using exotel to make transactional calls to its registered users only in case of any violation, (company name) will provide the opt in proof within 24 hours if the proof is not provided within 24 hours, exotel reserves the right to disconnect the connections immediately without prior notice (company name) agrees to the terms of service mentioned here https //exotel com/terms of service 2018/ " website terms & conditions please include the below statement in your website’s terms & conditions (optional) "i agree and consent to receive all communications at the mobile number provided, even if this number is registered under the dnd/ncpr list under trai regulations for this purpose, i further authorize the company to share/disclose the information to any third party service provider, affiliates, group companies, their authorized agents, or third party service providers "
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