Billing and Payments
Tax invoice and Payment reciept
7 min
tax invoice a tax invoice is generated at the beginning of each month(before 6th) determining the actual usage of services by each client for instance, if the client has utilized services worth rs 500/ the invoice is generated for rs 590/ which is inclusive of 18% gst the invoice documents are shared with the series beginning with for prepaid customers dr19sinxxxx for postpaid customers do19sinxxxx reciept voicher a receipt voucher gets generated whenever a client (prepaid) makes a payment gst is always inclusive in some cases, businesses include tds as well for instance, if a client has made a payment of rs 1,180/ it essentially comprises of payment of rs 1,000 + gst of rs 180 (18% of the service value) the receipt voucher documents are shared with a series beginning with rd0000 frequently asked questions where can i download the tax invoice and the payment receipt from? to make it simple, an invoice is generated at the beginning of each month based on the usage for the previous month this can be downloaded from the “bills” section of the dashboard the receipt voucher is generated for the payment made ( credits recharge, extended validity, or an upgrade) and is available for download from the “payment history” section of the dashboard who gets the bills in my company? we have completely automated the billing process and simplified invoice delivery no hard copies all digitally signed invoices will be dispatched by email, post billing every month within the first week folks who choose to register can add their email ids under my account > my company info > billing email address all other admins in your exotel account will receive an email with the link to the url from where they can download the invoices by chance you want to send the notifications to an email that doesn't belong to an admin, you can do so by specifying these emails in a comma separated format here http //my exotel in/exotel/cinfo the person who registered the account is no longer with my company what should i do? you can choose to remove the email id from the billing email address please refer to this article for the steps http //support exotel in/solution/articles/35155 how do i change the super admin email i want a hard copy to submit to the accounting team considering we moved to digitally signed invoices post gst implementation in 2017 and because we think it is easier for you to just download and forward the invoice internally if needed for further approvals also, saving the planet! i still want to receive the invoices by email ask the person who registered the account to setup email filters and forward the mails to you the subject of our invoices in "your exotel bill", and you can learn more about setting up filters here https //www google co in/search?q=how+to+create+email+filters
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