Overview

the campaigns dashboard is a unified workspace in exotel that allows you to plan, execute, and track all outbound communication campaigns from a single interface it supports multiple campaign types — call , sms , whatsapp , rcs , and auto dialer — along with integrated tools such as lists and contacts and campaign throttling controls campaigns are accessible from the tools → campaigns menu in the exotel dashboard each campaign type offers specialized features and reporting, while maintaining a consistent workflow pattern configure campaign basics and target audience select message or call template and personalization options schedule and launch monitor progress via real time statistics and reports