Connectors

Accessing Call Recordings on Connectors

All call recordings on Exotel’s connectors in CRMs are authenticated i. e, users would not be able to access these recordings directly by default.

Freshworks

Leadsquared

Shopify

Overview Exotel Shopify Integration helps verify customers’ numbers resulting in confirmation/cancellation of cash on delivery (COD) or all orders. This is achieved via automated IVR calls or SMS-based verification through Exotel’s Cloud Telephony Platform.

Hubspot

Hubspot Exotel CTI enables seamless handling of Hubspot customer calls. On your Hubspot dashboard, you can make outbound calls, take call notes, and view complete call details, including recordings.

Salesforce

Zoho