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Can I get a notification email for call attempts?
2 min
call attempts are those calls that have been disconnected by the caller before reaching out to a co worker or a group until now, you/your co workers would have received email alerts for missed calls (calls that reached your co worker's phones) but there would have been no email notification for a call attempt (when the caller cuts the call even before we connect the call to your co worker) note only the admins of the accounts will have access to the notification email for call attempts see article why do i get so many missed calls? docid\ ea8zs4hkg9atq7jchkior on what call attempts and missed calls mean from now on, you can get email notifications for call attempts as well here's what you need to do enable the 'call attempt notification email' field in https //my exotel com/notifications once you have set this up you will start receiving email notifications for call attempts on any exophone in your exotel account here's a sample email subject call attempt from \<caller name> (\<caller number>) on \<app name> sample body the number 08088919888 (exotel support) received a call from 0987654321 at fri, 01 oct 2021 12 59 34 frequently asked questions i want to receive call attempt notifications only for certain exophones or apps how can i do it? right now we don't have a way to send notifications only for selcted exophones but, you can setup an email filter in your account and filter for an app name (in the subject) or for the exophone (in the body) if you are using gmail and need help in setting up the filters, see https //support google com/mail/answer/6579?hl=en https //support google com/mail/answer/6579?hl=en
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