Forgot Password

you can change your password for security reasons or reset it if you forget it follow the steps to change/reset your password access password reset you’ll need to know a registered and verified phone number linked to your account follow the instructions to confirm it’s your account you’ll get a password reset link on your registered and verified email id/phone number create a new password for your account click on forgot password link to reset your password choose a way using which you want to reset your password reset with email enter your registered and verified email id for which you want to reset your password if the entered email id is registered and verified with us, we will send you a reset link on your email id as well as on your registered and verified phone number once you click on the reset link, it will ask you to create a new password for your account create a strong password for your account, and make sure you fulfill all the asked requirements for your password once you save the password you can go back to the login page and use this new password for the login reset with phone number enter your registered and verified phone number to reset your password if the entered phone number is registered and verified with us, we will send you an otp via sms to verify your identity if you are using a landline number, you would need to wait for the otp sms to expire post and you will get an option to receive otp via call if you have entered the correct otp on the otp screen, your identity will be verified and you will see a list of accounts linked to your phone number click on the account for which you want to reset the password once you selected the account, it will ask you to create a new password create a strong password for your account, and make sure you fulfill all the asked requirements for the password once you save your password you can go back to the login page and use this new password for the login to protect your account, we limit the number of times you can attempt recover email id via phone number exotel temporarily disables a particular account reset option after too many incorrect attempts the recovery option will be re enabled on the next day in the meantime, you can contact hello\@exotel in watch a short video