Phone a friend
So, who is this for? If you... * Need a "Key account manager"* Need someone to write scripts (for say, downloading reports, writing Passthru URLs, Hosting something somewhere, etc.)* Need someone to explain and implement Exotel APIs for your internal use* Want help in putting the Click to Call widget on your website* Some new features that can be implemented using our APIs
* Need to build Apps running seamlessly with Exotel, on top of Exotel Platform
With this app, you get paid support along with consultation on solutions & integrations. Please note, development work may be chargeable extra (depending on the project).
Phone a friend is in beta, so please allow for small hiccups during the process. The following are the terms with which Exotel offers phone a friend. Terms are not exhaustive & may change in the future:
On Installation of the app, a small one-time fee** (Refer to App Bazaar for the latest fee) will be deducted
On Installation of the app, a small one-time fee** (Refer to App Bazaar for the latest fee) will be deducted
- On installation, You will be paired with one of our partners. Partners maintain the same service level quality & trust with you. They may also have their own Privacy policies on their website.
- On project approval, the partner will send you a Proforma with costing for the project.
- You then top up your Exotel account using one of our usual payment methods.
- On receipt of payment, Partner begins work & delivers within the agreed time. They also keep you updated on the progress.
- An additional line item called "Phone a friend" will appear in the upcoming invoice for this amount.
- On delivery & completion, You uninstall the "Phone a friend" app in your account. On Uninstall - Payment will be released to our partner company.
- If the partner company did not deliver on their promises, and if no mutual consensus can be arrived upon, you apply for a refund which will be processed within 2 weeks.