Call Centre basic support

This is one of the most widely used use cases by our customers.

A Greeting AppletGreeting Applet can be played out to your customers initially and the calls would get connected to the respective departments. You can also use an IVR MenuIVR Menu to connect the customer to a particular department if there is more than one in your company. Even a Timing AppletTiming Applet can be made use of if your business is open only during specific hours.