Login & Recovery
Signup
Your journey with Exotel starts when you register with us for a Free Trial account. All it takes are a few simple steps Once you click on "Sign Up", you will be taken to the registration page where you need to fill in your name, company name, email, phone number, and country of operation.
Sign In
To access your Exotel account, you can login from a computer, phone (Chrome browser) or tablet. Enter the below URL to login to your Exotel account.
Personal Info
If you are signed in, but can't remember your Email Id, you can find it in the personal info section in your sidenav.
Forgot email
Follow the steps to find your email id. You’ll need to know A registered and verified phone number linked to your account Follow the instructions to confirm it’s your account.
Change Password
You could also change your password from inside the app, once you log in. Click on My Account on the top left, Personal info on the left and then on "Change password", like this Enter your old password and then set a new password.
Forgot Password
You can change your password for security reasons or reset it if you forget it. Follow the steps to change/reset your password.
Change Your Phone Number
You can edit your personal phone number on the " Co-workers & Groups " Page Go to the 'Co-workers & Groups" page on the dashboard and then click on the gear icon right next to your (or whoever's) name Once you have entered these details, you will find that your number is configured. Also, to verify the newly added number, you need to place a missed call from this newly added number to 09513885656.
Recover Account
If you’ve forgotten your password, email ID, or cannot receive OTPs, you can recover access to your Exotel account using the methods below. Click on forgot password link to reset your password Choose a way using which you want to reset your password Enter your registered and verified Email Id for which you want to reset your password If the entered Email Id is registered and verified with us, we will send you a reset link on your Email id as well as on your registered and verified phone number Once you click on the reset link, it will ask you to create a new password for your account Create a strong password for your account, and make sure you fulfill all the asked requirements for your password Once you save the password you can go back to the login page and use this new password for the login Enter your registered and verified phone number to reset your password If the entered phone number is registered and verified with us, we will send you an OTP via SMS to verify your identity If you are using a Landline number, you would need to wait for the OTP SMS to expire post and you will get an option to receive OTP via call.
Reactivate Account
Even if your account is inactive, your login details remain valid. You can still sign in using your registered email address and password.
Verify Number
Every new number that you add to your Exotel account needs to be verified that it actually belongs to you! We remind you about this in a few places.